Business Growth Services

We provide the following services:

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IT Consulting and Services

We offer range of IT consulting services including Project Management, Product management, Business Analysis. We work on outcome-based delivery as well as provide domain and technology consulting as required by our customers Our project managers have deep expertise in managing complex projects and can manage large team size. We work on both Waterfall and Agile projects. We have expertise in digital transformation, customer journey mapping, automation etc. We realize that at times, we may not have the necessary experience to the levels required by our customers. To meet this contingency, we have relationships with partner consulting organizations that provide services in related areas thus providing a “single-window” to our customers for their needs.

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Technical Operations/Business Operations Support

We work in close conjunction with our customers in managing their Business and Technical operations. These two areas are very critical for client systems and SLA based management of these helps customer focus on their main core strength which is application development. We assess our customers’ plans in terms of goals, business, technology, sizing, cost and so on. We work closely with all stake holders to understand their stated and unstated requirements and consolidate their expectations for setting the team to manage the Business and Technical operations which includes L1 support also. During this process we add value by sharing our knowledge of industry’s best practices.

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Production Support

One key area which is focus for all organizations is customer service/satisfaction. Production support is very important from that aspect because it helps in maintaining the system health and availability for customers. It is very important to manage the system downtime to minimum and ensure that incidents are immediately acknowledged and assigned to appropriate Any delay in this has a major business and customer impact. Working with various tools like Service now, JIRA, BMC Remedy have helped us gain good knowledge and implement best practices in this area Our resources undergo these best practices training and are fully equipped to manage their work adhering to these

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We have a collective experience of more than 50+ years in IT industry amongst our founders and have been engaged in consulting, Staff augmentation and outcome-based delivery engagements with our clients We believe in building long term partnerships and take pride in the value we bring to customers

Contact Information

  • Don't hesitate to give us a call or send us a contact form message
  • O-101, 1st Floor, Greens Business Center, Opp Pudumjee Paper Mill, Near Aditya Birla Hospital, Chinchwad, Pune-411033

  • +91 9011765762
  • info@finaleap.com
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