We're committed to address the queries/ issues raised by our customers up to their satisfaction.

If the resolution provided by our customer service team doesn’t meet your expectation, you may approach our Grievance Redressal Officer Mr. Sandeep Belbhandare. You can write an email to grievance.redressal@finaleap.com or call us on +91-9511912883 / +91-20-48558082 (call charges applicable). This number is operational on all working days from Monday to Friday between 9:30 am and 6:30 pm.

If your issue/ escalation remains unresolved or you haven’t received response within 30 days of lodging an issue/ escalation, approach to the Ombudsman. The Ombudsman officer is appointed by the Reserve Bank of India.